FAQ’s
Who are ProClean Ovens?
I am sole trader who specialises in the cleaning of domestic ovens, hobs, AGA’s and ranges. As an independent trader you can be assured that I will always endeavour to provide an outstanding service to all new and existing customers.
My Mission Statement is :
"To provide an excellent oven cleaning service, based on the highest standard of professionalism, quality and respect to customers and their property."
Why should I use ProClean Ovens?
Oven cleaning is a chore, it’s a difficult task, and off the shelf products often smell unpleasant and may contain hash chemicals, so why do it yourself?
I have undergone full training to clean all ovens from small single ovens up to large four oven AGA’s. I am fully insured and CRB checked for your peace of mind.
I believe the best form of advertising is word of mouth, so you know every step is taken to ensure that you are left totally satisfied in hope that you will be a long term customer and not just one clean!
I also know that people want a trustworthy service and offer not only experience, but a safe and caring attitude in your home.
Using the latest non-caustic cleaning products and methods, I am able to cover every type of oven cleaning requirement within your home.ProClean Ovens cleaning methods ensure that when I have finished, there are no chemicals or smells left in the oven and you are free to cook in it as soon as I leave.
What products do ProClean Ovens use?
No caustic chemicals are used at all in the cleaning procedure. I value my own health just as importantly as yours, and as I use the products all day every day, I feel it is important that there are no harmful chemicals or toxic fumes.
Other oven cleaners claim to offer a bio degradable non caustic service but still use caustic chemicals in there dip tanks. You can be assured that ProClean Ovens service is 100% safe. No fumes, no odours no harmful chemicals and no mess.
Do I need to supply anything, newspapers / sheets to cover the floor?
No, I come well prepared. I cover the floor where I work with dust sheets to protect it from any debris taken out of the oven. I also cover the areas I walk, or use shoe covers whilst inside your home. All I ask for is a small amount of water to clean and rinse with.
Do you carry spares?
I carry replacement bulbs and a selection of extractor filters.
Do you clean the glass doors?
Yes. Where possible the doors are removed which enables me to thoroughly clean between the hinges and the hard to get to areas. Some oven doors are sealed units but if the door comes apart, then I split them down so I can clean both sides of each glass panel.
How long does it take?
Depending on the condition, usually between 1 and 2 hours for a standard single oven. Larger range style cookers and AGA’s can take up to 3 hours.
Do you charge depending on how dirty the oven is?
No. I have a fixed price system in place. So I can quote you over the phone after asking a few simple questions to identify the size and style of oven you have.
Why should I get someone else to clean my oven?
Cleaning your oven is a dirty job and hard work, it's a chore that few people like doing, but it is a necessary one. Using professional products I ensure that your oven is cleaned, even behind the fan, of any food spills and splashes that can cause smoke and if left to build up will even set off the fire alarm or catch fire. An accumulation of grease in extractors is also known to be a fire hazard. Lingering food spills will also taint other meals being cooked in your ovens. I am also able to help you create the right impression when selling your home by presenting your kitchen with a beautifully clean oven. Similarly many landlords use oven cleaning professionals to ensure that tenants maintain the standards of hygiene that the landlord requires.
How often should I have my oven cleaned?
Obviously this depends on how much it is used. Generally speaking I recommend once or twice a year. Not only does it reduce the build-up of grease and fat that if not removed could cause a fire in the oven, but it also stops it tainting the food you will next be cooking.
What payment methods do you accept?
I accept payment by way of cash or cheque on satisfactory completion of the clean.
How soon can I use my oven after cleaning?
Immediately. Your oven is ready for use straight away as I don’t use any chemicals.
How do I book an appointment?
You can either call me direct on 07783 000074 or 0116 275 2500 and speak to either myself (Simon) or Della, or complete the quotation form on the web site. I welcome your enquiry, but I may have my head in an oven when you ring, so please leave a message and I will endeavor to contact you as soon as possible.
Hinckley – Rugby – Blaby - Lutterworth – Market Harborough